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Reviews of recent stays |
Comment on the hotel |
The reservation service |
Yap Hui Yun Vicky
2008-11-11 |
Absolute Patong Ville, Patong Beach
Reception was good, especially the man on night duty. Very helpful & friendly, compared to the lady on the morning shift.
Very cosy surrounding.
Some suggestions: Stairs to the hillside rooms are narrow & slippery when wet. I fell from the stairs during check-out. It would be good to have broader steps. Mosquito coils should be provided for hillside rooms since there are quite a number of mosquitoes at night.
Overall rating: 7/10.
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Richard Spiro
2007-10-20 until 2007-10-21 |
Patong Grand Ville, Patong Beach
I know this is computer generated and you do not have all the current information but thank you for canceling my reservation at this hotel and using the payment to you for another reservation. This place need a lot of work. Is currently under renovation and should not be visited by anyone for several weeks if at all. Place needs a lot of work and is not worth the money and should be taken off your list. Again at this time not fit for human habitation.
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r service took care of the problem,(booking cancelation), maturely and efficiently. Your poplicies are really effective and thorough. Could not be happier.
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Thomas Enkelmann
2007-06-01 until 2007-06-21 |
Patong Grand Ville, Patong Beach
Nice and clean hotel. The pool was in an absolutely bad condition. The staff spoke nearly no english and was not really motivated. My door could not be locked and no one was able to repair this. Perhaps I would stay there again, but only for the half of the roomrate.
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Jürgen Enkelmann
2007-06-01 until 2007-06-14 |
Patong Grand Ville, Patong Beach
Eigentlich ganz manierlich. Der Pool allerdings befindet sich in einem disaströsen Zustand. Fehlende Bodenfliesen wurden (warum auch immer) durch grobe Betonplatten ersetzt, auch im Kinderbecken. daran habe ich mir direkt einen Zehennagel abgerissen. Die aeussere Ablaufrinne hat durchgehend keine Abdeckung und kann bei den haeufigen Stromausfällen nachts schnell zu einer bösen Ueberraschung führen. Der grösste Teil des Personals spricht fast kein Englisch und macht einen höchst unmotivierten Eindruck. Den Anspruch den dieses Hotel stellt, besonders preislich, wird es auf jeden Fall nicht gerecht.
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